The healthcare sector in general gains enormous benefits from Lean Digital transformation approaches to doing business.
Today’s healthcare users are customers as much as they are patients. They influence processes more than ever, driving a continual diversification of consultation and treatment processes – and demanding more from physicians, hospitals, insurers, governmental stakeholders and payers.
Legacy IT systems, manual workflows, non-streamlined patient care paths, and wasteful pharmacy and laboratory logistics setups create inefficiencies and lack of transparency. Combined with non-optimal physical layouts, this affects working environments for staff and for patient care, thwarting efficient practices, and reducing the number of procedures and operations that are possible in the time available.
Based on our significant experience in the healthcare sector, our experts apply a practical approach to monitoring and appraising healthcare processes in much the same way as with other sectors – identifying and eliminating inefficiency and redundancy wherever possible. For example, by stripping away uncoordinated schedules, functional disparities between medical departments, and the siloed thinking that can make efficient use of resources so difficult.
Taking a holistic view of the entire healthcare delivery process and patient journey, we work alongside you to implement sustainable improvements at every stage. From increasing space for laboratory services to reducing waiting times for patients, to optimizing operating-room procedures or reducing waits between operations, the primary focus is on working smarter to deliver better outcomes for patients and service providers.
By applying our market-proven transformation expertise, rooted in Lean and cutting-edge digital technologies, to realign priorities, remodel processes and design new ways of working, our specialist team can help you to enhance performance, reduce inefficiencies and strengthen productivity, while also improving morale and increasing employee engagement.