The food and beverage (F&B) sector has more variables than most, and the market is highly competitive.
Customers are mobile and discerning by nature, so poor-quality products, service or experience quickly cause lost sales - and lost customers.
Yet this volatility also makes the F&B sector ideally suited to benefit from a Lean digital transformation which, irrespective of industry, works from the same fundamental starting point: value as perceived by the customer.
A truly Lean digital F&B operation must be more than efficient, competitive and attractive. It must also be genuinely digital, agile and adaptable. And to thrive, it must understand customers’ needs implicitly – from economic considerations to social and experiential touchpoints, to environmental factors, to convenience, customer profiles, group sizes, and turnover.
Our market-proven transformation expertise, rooted in Lean and cutting-edge digital technologies, delivers improvements in quality, service, costs and product innovations that encourage repeat visits and brand loyalty. We don’t focus on individual process steps, we take a holistic view of the entire value chain. So whatever the operation, from dine-in to delivery, and whatever F&B segment you operate in, we help to co-create a common mindset and a collaborative ambition to reduce waste, increase digitization and efficiency, and drive sustainable long-term profitability.
From small standalone restaurants to national and international F&B chains, we provide solid, straightforward and measurable solutions for optimized, profitable F&B businesses.
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12/20
Four Principles, the leading Lean Management consulting firm in the GCC, today announced a partnership with Alpha Capital, one of the fastest growing Asset Managers in Saudi Arabia, to accelerate the efficiencies and growth of portfolio companies listed under its newly launched F&B Growth fund.
Lean in the F&B industry aims to increase the efficiency of processes, reduces stock and the cost of the supply chain. In the background, operations increases the freshness of the products and ensures maximum seating, space and staff utilization by maintaining the best customer experience.
Modern life is frenetic, more and more people grab a quick bite during their lunch break and are too tired to cook at the end of a working day preferring to order food from home delivery services or dine at a restaurant. F&B industry produces more than 100 Million meals per day across the world, people from developed countries spend on average 4% to 7% of their income in F&B representing an attractive market, however competition is strong and companies need to differentiate and/or follow the latest trends (e.g. organic food, vegan food, regional cuisine, ‘home made’ cooking etc) while keeping the standards high both in terms of quality of products and speed of service at the right price.
Empower your business for the digital age with our expert guidance
Our vision is to be the highest quality and most reliable partner for our clients on their lean journey to become the most efficient and effective competitors in their industries.
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