Bookings may be cancelled free of charge up to 14 days before the event start date; the total amount due shall be payable if bookings are cancelled less than 14 days before the event start date, including in cases where participants fail to attend or cancel their booking on the day of the event.

Cancellations are to be made in writing and shall only become effective when the organizer gives written confirmation of cancellation.

Four Principles Management Consulting FZ LLC gladly accepts a replacement participant at no additional cost.

Participant fees and the services included are listed in the latest training descriptions

The organizer reserves the right to move the whole event or individual parts thereof to another location and/or time (in the same city), to make alterations or to cancel the event at short notice. If the event is cancelled outright (excluding force majeure) and if any fees have already been paid, these shall be refunded.

Further claims are excluded unless they are based on willful or grossly negligent conduct on the part of Four Principles Management Consulting FZ LLC employees or any other performing agents.